Welcome to the Gest Designs FAQ page. Here, you'll find answers to common questions about our brand, products, and services. If you have further inquiries, feel free to contact us.
About Gest Designs
Q: What is Gest Designs?
A: Gest Designs is a clothing brand inspired by manhwa (Korean comics), blending unique storytelling with fashion. Our designs feature custom illustrations and motifs that resonate with fans of the genre.
Q: Where can I find Gest Designs on social media?
A: You can follow us on TikTok for the latest updates, behind-the-scenes content, and exclusive releases.
Products & Collections
Q: What products do you offer?
A: Our product range includes hoodies, oversized tees, and accessories, all featuring manhwa-inspired designs. Notable items include the Desert Runes of Destruction Casual Hoodie and the Crimson Runes of Destruction Casual Hoodie.
Q: Are your products unisex?
A: Yes, our designs are unisex, catering to a diverse audience. We offer a variety of sizes to ensure a comfortable fit for everyone.
Q: How do I care for my Gest Designs apparel?
A: To maintain the quality of your garments, we recommend machine washing in cold water and air drying. Avoid using bleach or harsh detergents to preserve the integrity of the designs.
Orders & Shipping
Q: What is your shipping policy?
A: We offer worldwide shipping. Orders typically arrive within 10 to 15 business days, depending on your location. Please note that shipping times may vary during peak seasons.
Q: Do you offer international shipping?
A: Yes, we ship internationally. Shipping fees are calculated at checkout based on your delivery address.
Q: How can I track my order?
A: Once your order has shipped, you'll receive a tracking number via email. You can use this number to monitor your shipment's status.
Payments & Returns
Q: What payment methods do you accept?
A: We accept various payment methods, including major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.
Q: Do you accept returns or exchanges?
A: Due to the nature of our products, we currently do not accept returns or exchanges. Please refer to our Refund Policy for more details.
Q: Can I cancel or modify my order?
A: Orders can be modified or canceled within 24 hours of purchase. Please contact our customer service team as soon as possible to request changes.
Customer Support
Q: How can I contact customer support?
A: For any inquiries or assistance, please reach out to us via our Contact Us page. Our team is here to help and will respond promptly.
Stay Connected
Q: How can I stay updated on new releases?
A: Subscribe to our newsletter for early access to new collections, exclusive offers, and brand news.
Q: Can I collaborate with Gest Designs?
A: We're always open to collaborations. If you're interested in partnering with us, please send us a message through our Contact Us page.